About the course:
The qualification is suited for those who have managerial, assistant managerial positions or work in the health and social care environment. It enables those that fall in the category to obtain a higher qualification level. The course provides students with the opportunity to further develop both their managerial and care skills whilst meeting the criteria needed to progress to become a manager in children’s homes, residential homes or domiciliary services.
Course Structure:
The course consists of mandatory and optional units. The programme pathways are tailored to the students work role and work setting
This course comprises of mandatory and optional units. Students are expected to obtain at least 90 credits in order to qualify for this award.
The criteria is as follows:
Course Content:
Entry Requirement:
Student must hold a level 3 qualifications and GCSE grade C or functional skills level 2 in English.
Assessment Method:
Portfolio of Evidence. This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by awarding body
For this course, there are a variety of ways in which students will be assessed which are listed below. Each assessment format assesses your skills and progression throughout the course. Due to the nature of the course, you will be able to discuss and relate real experiences to your assessment.
Modes of assessment include:
Qualification: Level 5 Diploma In Leadership And Management For Adult Care
Course Mode: Part time
Start Date: Every September /April. For those studying Adult care through the apprenticeship route, there is no set time. Student can start the course at any time.
Progression route?
Through achieving this qualification you will be able to progress onto a managerial role and this qualification be accepted for registration and regulation. By taking the course, you will be able to show that you are consciously seeking professional development.
Course fees
The course fee is £4,670.00. However, some students may be eligible for the loan facility which may be used to pay for the course. For more information about the loan, feel free to contact us. This fee does not apply to apprenticeship students.
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
This course is for those currently working in an early year’s setting as a manager practitioner, senior practitioner or deputy manager. This qualification allows the development of both managerial and practitioner skills which are beneficial skills. It is a competence-based qualification assessed in the workplace.
Course Structure:
To achieve the Level 5 Diploma students must obtain a minimum of 65 QCF credits.
Course Content:
The mandatory units include the following titles:
What are the entry requirements?
In order to complete the qualification, students must have a Level 3 Childcare qualification and be an experienced practitioner. Additionally, students must be currently working in a child care setting in a supervisory role for at least 16 hours per week. This qualification is not approved for those below the age of 19.
Assessment Method:
Candidates will partake in monthly tutorials which will equip them with fundamental knowledge and support in skills development. Candidates will be taught in a variety of methods which include: lectures, seminars and interactive workshop sessions. You will be given appropriate tutorial support which is centred on study skills. The assessor will come in regular intervals to observe as well as assist in portfolio building.
Qualification: Level 5 Diploma in Leadership and Management for Residential Childcare (England).
Course Duration: The course lasts for approximately 12 – 14 months. This varies due to the level of support required for each learner and previous experience.
Course Mode: Part time
Start Dates: The Diploma course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Students may use this qualification to further progress onto Foundation degree and BA.
Course Costs: The course fee is £4,670.00, however, some students may be eligible for the 19+ loan which may be used to pay for the course. For more information about the 19+ loan, feel free to contact us.
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
This qualification acts as a progression route for learners in a supervisory role directly supporting their manager e.g. Deputy/Assistant Manager or Team Leader positions. It is also aimed at learners who have achieved a Level 3 Diploma or Advanced Apprenticeship in Health and Social Care and, as a direct result, have acquired additional responsibilities that will support them to meet the requirements of this qualification successfully.
Course Structure:
The course consists of mandatory and optional units. The programme pathways are tailored to the students work role and work setting. learners must achieve a minimum of 70 credits overall. 36 credits must be achieved from the Mandatory Group, a minimum of 6 credits from Optional Group A and a minimum of 28 credits from Optional Group B. At least 55 credits must be achieved at Level 4 or above.
Course Content
The 12 mandatory units consist of:
The optional units in group A and B you study will be specific to the area you work within and reflect your responsibilities, offering you the opportunity to tailor the qualification to you job role.
What are the entry requirements?
Subject to current job role.
Assessment Method: Internally/Externally Assessed
Qualification: Adult Care Level 4 Diploma
Course Mode: Part time/ full time
Progression route?
Where next: Learners may be able to progress to the Higher Apprenticeship (Level 5) Leadership in Health and Social Care or apply to undertake nurse training or a number of other related health and social care professions
Where next: Job Opportunities
This course is a good basis for work in some areas of residential care, health care or community work. You can get a supervisory role directly supporting their manager e.g. Deputy/Assistant Manager or Team Leader positions.
Are there any additional costs?
You may incur some costs for example textbooks required for the course.
Start Dates: The Diploma course can be studied at any time during the year, however it’s subject to student’s number.
Course Fees: £2880
Days: Weekday and Saturday
Location : CroydonSAM Centre
About the course:
This qualification is design to help learner to develop the knowledge and skills needed when working in a senior role with adults in adult care environments. It covers a wide range of areas including supporting individuals with their physical and emotional care, daily living needs and care procedures. It develops the knowledge and skills required for working in a senior role with adults in adult care environments
Course Structure:
Learners must achieve at least 58 credits to gain this qualification. These are made of 28 credits from the mandatory and a minimum of 30 credits from the optional units.
Course Content:
Awarding Board: Innovate
Entry Requirement: There are no formal entry requirements for this qualification. However, Students wishing to join the course will have to be working or volunteering in a care environment.
Assessment Method: Portfolio of Evidence. This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by awarding body.
Qualification: Level 3 Diploma in Adult Care
Progression Route: Learners who achieve this qualification could progress into employment in a senior role in the adult care sector. Learner could also progress to further qualifications in management and leadership, either in a generic context or specific to the adult care sector.
Course Mode: Part-time/ Full Time
Duration: Up to 12 Months
Start Dates: Every September /April. For those studying Adult care through the apprenticeship route, there is no set time. Student can start the course at any time.
Course Costs: The course fee is £2,880.00. However, some students may be eligible for the loan facility which may be used to pay for the course. For more information about the loan, feel free to contact us. This fee does not apply to apprenticeship students
About the course: This qualification is suitable for those who work, or who are looking to work within the adult care sector. It provides learners with an opportunity to demonstrate their competence in a wide range of job role. The Level 2 Diploma in Care is designed to guide and assess the development of knowledge and skills relating to the adult care workforce. You will learn practical skills such as completing records for individuals, communications, as well as supporting the care, well-being and protection of individuals.
Course Structure:
Learners must achieve at least 46 credits to gain this qualification. These are made of 24 credits from the mandatory and a maximum of 22 credits from the optional units.
Course Content:
Awarding Board: Innovate
Entry Requirement: There are no formal entry requirements for this qualification. However, Students wishing to join the course will have to be working or volunteering in a care environment.
Assessment Method: Portfolio of Evidence. This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by awarding body.
Qualification: Level 2 Diploma in Care
Course Mode: Part-time/ Full-time
Duration: Up to 12 months
Progression: Learners who achieve this qualification could progress into employment within an adult care setting, or to further qualifications such as Level 3 Diploma in Adult Care
Start Dates: Every September /April. For those studying Adult care through the apprenticeship route, there is no set time. Student can start the course at any time.
Course Costs: The course fee is £1,197.00. However, some students may be eligible for the loan facility which may be used to pay for the course. For more information about the loan, feel free to contact us. This fee does not apply to apprenticeship students
About the course:
This qualification is designed for those who have experience and understanding of working in a customer service sector and wish to improve their knowledge, skills and performance. This is useful when the student is in search of career progression within this sector.
Course Structure:
This course comprises of compulsory and optional units. Students are expected to obtain at least 55 credits in order to qualify for this award.
The criteria are as follows:
Course Content:
Optional units:
The optional units cover a wide variety of roles within customer service including:
What are the entry requirements?
There are no formal entry requirements needed in order to join this programme, however, if an A*/9 – C/4 grade in English or Maths at GCSE, or a Level 2 Functional Skill has not be obtained by the candidate then an additional qualification in Level 2 Functional Skills English and/or Maths will be undertaken to ensure there is a smooth progression throughout the course. Experience in an appropriate customer service role is essential for the qualification. Preceding enrolment, an assessor will meet with you to discuss your work experience to ensure it is sufficient in providing the evidence required.
Placements/Work Placements
As this qualification is competence based, it is essential that the student is currently working in a customer service setting. This ensures the student has a vast learning experience which may be used to provide evidence and for specific competencies.
Awarding Body: Edexcel
Assessment Method: For this course, there are a variety of ways in which students will be assessed which are listed below. Each assessment format assesses your skills and progression throughout the course.
Modes of assessment include:
Qualification: Diploma in Customer Service Level 3
Course Mode: Part Time
Duration: Up to 12 Months
Start Dates: The Diploma course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Students may use this qualification to further progress to employment.
What are the training costs?
The course fee is £2,573.00, however, some students may be eligible for the 19+ loan which may be used to pay for the course. For more information about the 19+ loan, feel free to contact us.
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
This Customer Service programme involves being at the forefront of employers business and dealing with customers. It is your responsibility that customers receive top quality services and that cases involving customers are dealt with in a professional and positive manner. Students are expected to attend Croydonsam Training once a week and spend the remaining time working for your employer. The assessments will occur at the workplace.
Course Structure:
This course comprises of compulsory and optional units. Students are expected to obtain at least 45 credits in order to qualify for this award.
The criteria are as follows:
Course Content:
What are the entry requirements?
There are no formal entry requirements needed in order to join this programme, however, if an A*/9 – C/4 grade in English or Maths at GCSE, or a Level 2 Functional Skill has not be obtained by the candidate then an additional qualification in Level 2 Functional Skill English and/or Maths will be undertaken to ensure there is a smooth progression throughout the course. You must be employed in a customer service role.
Awarding Body: Edexcel
Assessment Method: For this course, there are a variety of ways in which students will be assessed which are listed below. Each assessment format assesses your skills and progression throughout the course.
Modes of assessment include:
Qualification: Level 2 Diploma in Customer Service
Course Mode: Part Time
Duration: Up to 12 Months
Start Dates: The course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Students may use this qualification to further progress Advanced Apprenticeship (Level 3).
What are the training costs?
The course fee is £1,987.00, however, some students may be eligible for the 19+ loan which may be used to pay for the course. For more information about the 19+ loan, feel free to contact us.
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course
The Level 3 Business & Administration Apprenticeship is particularly suitable for those working as administrative officers/executives, team leaders, office supervisors, personal assistants and secretaries. The topic areas are designed to help build the knowledge, skills and behaviours to achieve the end point assessment which is taken at the end of the apprenticeship through an independent assessment organisation.
Course Structure
The duration of this programme is 12 –18 months to complete. and students are expected to attend all the monthly training sessions with their assigned tutor at Croydonsam Training. Alongside the 12 months programme, your assigned tutor will support you to complete and achieve your level 3 diploma + Functional skills Maths and English level 2.
As part of the programme, reviews will be held every 8-12 weeks with your assigned tutor. These reviews are important as they will support you to gather the relevant evidence for your portfolio which will include direct observations.
Course Content:
The course covers a wide range of topic areas such as
Entry Requirements
Math and English GCSEs C/4 or above or Functional skills level 2
Apprentices without English or Math’s at Level 2 must achieve this prior to taking the end point assessment.
Assessment Method:
Portfolio of evidence and EPA
Qualification: Level 3 Business and Administration
Course Mode: Full time
Progression route?
On completion of this programme, you can progress to Level 4 Higher Apprenticeship in Business & Professional Administration, Chartered Management degree in Business or into other further education courses in management and business-related field.
About the course:
The Business Administration qualification is suited for those who would like to develop their skills in order to successfully work in a business environment.
Course Structure:
This course comprises of compulsory and optional units. Students are expected to obtain at least 45 credits in order to qualify for this award.
The criteria are as follows:
Course Content:
What are the entry requirements?
The entry requirements for this course is 3 GCSEs at grade A* – D; this includes Maths and English. Students wishing to join the course must currently work in a Business environment or have an employer that is willing to hire you in this area. You must be at least 16 years of age.
Qualification: Business Administration Level 2
Start Date: The Diploma course can be studied at any time during the year, however, this is subject to the number of students.
Course Mode: Part time
Assessment Method:
You will be assessed by your assessor using a portfolio of evidence or e-portfolio, practical demonstrations and assignments. You will be assessed both in the college and in your place of work.
Progression route?
Through achieving this qualification you will be able to progress onto the Level 3 Advanced Apprenticeship in Business or may you apply for the following job roles:
Course Costs: The course fee is £1987.00,
Are there any additional costs?
There may be additional fees to cover the cost of textbooks needed for the course.
About the course:
This qualification is aimed at learners who wish to work within an Early Years Setting. This qualification is suitable for learners aged 16 and over and it is design to equips learners with the experience , knowledge, understanding and skills that a level 2 early years practitioner needs to demonstrate to be considered qualified to support young children from birth to 5 years old.
This qualification meets the Early Years Practitioner (EYP) criteria, for the purposes of the staff: child ratios at level 2 in the Statutory Framework for the Early Years Foundation Stage (EYFS).
Course Structure:
To achieve the Level 2 Diploma students must obtain a minimum of 38 credits QCF credits
Course Content:
Entry requirement
There is no formal entry requirements needed to undertake this qualification. However, we advise that students must have a GCSE grade D and above in Maths and English. Students will be required to take initial assessments prior to their place on the course being confirmed.
Do You Need To Be Working To Take The Qualification?
Yes, in order to take the qualification, the student will need to either be working, volunteering or on practical placements to demonstrate competence in both knowledge and skills.
Assessment Method:
The assessor will come to the workplace of the students, which is where the observation will take place. Prior to the observation, the assessor will assist in portfolio building and observations.
Qualification: Level 2 Diploma in Early Years Practitioner (EYP)
Course Mode: Part time
Progression route?
Through achieving this qualification you will be able to progress into employment working with children from 0 to 5 years in roles such as Early Years Educator, Nursery Nurse, Child Minder, and Preschool Assistant.
Learners could progress to further study or training such as:
Course Duration: Up to 12 Months
Start Dates: Every September /April. For those studying EYP through the apprenticeship route, there is no set time. Student can start the course at any time.
Course Costs: The course fee is £2,000.00. However, some students may be eligible for the loan facility which may be used to pay for the course. For more information about the loan, feel free to contact us. This fee does not apply to apprenticeship students
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
This qualification is aimed at learners who wish to work in the Early Years sector. It provides the knowledge and skills required for Early Years Educators. It is suitable for those who work, or want to work within the Early Years sector in England and provides learners with an opportunity to demonstrate their knowledge and competence to care for children from birth to five years.
Course Structure:
To achieve the Level 3 Diploma students must obtain a minimum of 67 QCF credits.
Course Content:
Entry requirement
In order to complete the qualification, students must have a GCSE grade C and above in Maths and English. Students will be required to take initial assessments prior to their place on the course being confirmed.
Do You Need To Be Working To Take The Qualification?
Yes, in order to take the qualification, the student will need to either be working, volunteering or on practical placements to demonstrate competence in both knowledge and skills.
Assessment Method:
The assessor will come to the workplace of the students, which is where the observation will take place. Prior to the observation, the assessor will assist in portfolio building and observations.
Qualification: Level 3 Diploma for the Early Years Workforce (Early Years Educator)
Course Mode: Part time
Progression route?
Through achieving this qualification you will be able to progress into employment working with children from 0 to 5 years in roles such as Early Years Educator, Nursery Nurse, Child Minder, and Preschool Assistant.
Learners could also progress to further study or training such as level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England)
Course Duration: The course lasts for approximately 12 – 28 months.
Start Dates: Every September /April. For those studying EYE through the apprenticeship route, there is no set time. Student can start the course at any time.
Course Costs: The course fee is £2,880.00. However, some students may be eligible for the loan facility which may be used to pay for the course. For more information about the loan, feel free to contact us. This fee does not apply to apprenticeship students
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
The qualification is suited for those who have managerial, assistant managerial positions or work in the health and social care environment. It enables those that fall in the category to obtain a higher qualification level. The course provides students with the opportunity to further develop both their managerial and care skills whilst meeting the criteria needed to progress to become a manager in children’s homes, residential homes or domiciliary services.
Course Structure:
The course consists of mandatory and optional units. The programme pathways are tailored to the students work role and work setting
This course comprises of mandatory and optional units. Students are expected to obtain at least 90 credits in order to qualify for this award.
The criteria are as follows:
Course Content:
The mandatory units include the following titles:
What are the entry requirements?
Student must hold a level 3 qualifications and GCSE grade C or functional skills level 2 in English.
Assessment Method:
Portfolio of Evidence. This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by awarding body
For this course, there are a variety of ways in which students will be assessed which are listed below. Each assessment format assesses your skills and progression throughout the course. Due to the nature of the course, you will be able to discuss and relate real experiences to your assessment.
Qualification: Level 5 Leadership For Health & Social Care Services and Children’s & Young Peoples Services (England).
Course Duration: The course lasts for approximately 12 – 24 months. This varies due to the level of support required for each learner and previous experience.
Course Mode: Part time
Start Dates: Every September /April. For those studying Adult care through the apprenticeship route, there is no set time. Student can start the course at any time.
Progression route?
Through achieving this qualification you will be able to progress onto a managerial role and this qualification be accepted for registration and regulation. By taking the course, you will be able to show that you are consciously seeking professional development.
Course Costs: The course fee is £4,670.00. However, some students may be eligible for the loan facility which may be used to pay for the course. For more information about the loan, feel free to contact us. This fee does not apply to apprenticeship students.
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
This course is designed for anyone who wants to improve their Basic English skills for work, further study or personal development as well as gaining a nationally recognised qualification in English. The course will be taught in small and friendly groups where you will be working as an individual and as part of a group. You are expected to sit an exam when you are ready.
Course Structure:
This course comprises of three elements:
Course Content:
What are the entry requirements?
No entry requirement
Assessment Method:
Qualification: English Functional Skills Level 1
Course Mode: Day/evening
Duration: 12 weeks
Start Date: The Functional Skill course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Through achieving this qualification you will be able to progress onto an English Functional Skills Level 2 course.
Course Costs: The course fee is £450
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
Functional Skills English level 2 is design for anyone who wants to progress their Basic English skills for work, further study or personal development as well as gaining a nationally recognised qualification in English. The course will be taught in small and friendly group where you will be working as an individual and as part of a group. You are expected to sit an exam when you are ready.
Course Structure:
This course comprises of three elements:
Course Content:
What are the entry requirements?
No entry requirement but it is advisable for learner to have functional skills level 1 or equivalent.
Assessment Method:
Observation of the discussion and presentation for the Speaking & Listening unit, and exams for the Reading and Writing units
Qualification: English Functional Skills Level 2
Course Mode: Day / Evening
Duration: 12 weeks
Start Date: The functional Skills course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Through achieving this qualification you will be able to progress onto a Higher Management qualification.
Course Costs: The course fee is £450
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
Math level 1 is an ideal course for those learners wishing to improve their skills, knowledge and confidence in Mathematics or to develop their existing skills while gaining a nationally recognised qualification. You will be taught in small and friendly groups where you will be working as an individual and as part of a group.
Course Content:
What are the entry requirements?
There are no formal requirements but you will be asked to complete an initial assessment prior to starting the course.
Assessment Method: Exams
Qualification: Maths Functional Skills Level 1
Course Mode: Day/evening
Duration: 12 weeks
Start Date: The Functional Skill course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Through achieving this qualification you will be able to progress onto a Maths Functional Skills Level 2.
Course Costs: The course fee is £450
Are there any additional costs?
There may be additional fees to cover the cost of textbooks needed for the course.
About the course:
This course is suitable for those learners wishing to improve their skills, knowledge and confidence in mathematics or to develop their existing skills while gaining a nationally recognised qualification. You will be taught in small and friendly group where you will be working as an individual and as part of a group.
Course Content:
What are the entry requirements?
No entry requirement but it is advisable for learners to have a Functional Skills Level 1 qualification or equivalent.
Assessment Method: Exams
Qualification: Maths Functional Skills Level 2
Course Mode: Day/evening
Duration: 12 weeks
Start Date: The Functional Skill course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Through achieving this qualification you will be able to progress onto higher qualification.
Course Costs: The course fee is £450
Are there any additional costs?
There may be additional fees to cover the cost of textbooks needed for the course.
About the course:
This course is suitable for those learners wishing to gain practical skills or improve their ICT knowledge and be able to apply the skills safely, confidently, effectively and independently within work environment. You will be taught in small and friendly groups where you will be working as an individual and as part of a group.
Course Content:
What are the entry requirements?
No entry requirement
Assessment Method:
Computer based exam
Qualification: ICT Functional Skills Level 1
Course Mode: Day/evening
Duration: 12 weeks
Start Date: The Functional Skills course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Learners will be able to progress onto ICT Functional Skills Level 2.
Course Costs: The course fee is £350
Are there any additional costs?
There may be additional fees to cover the cost of textbooks needed for the course.
About the course:
This course is suitable for learners who want to further build on the knowledge gained from Level 1. Functional Skills ICT requires learners to use the knowledge gained to improve their ICT knowledge and be able to apply the skills safely, confidently, effectively and independently within work environment.
Course Structure:
The course will consist of two lessons per week, with a controlled assessment at the end.
Course Content:
What are the entry requirements?
ICT Level 1 or equivalent
Assessment Method:
Computer controlled assessment exam
Qualification: ICT Functional Skills Level 2
Course Mode: Day/evening
Duration: 12 weeks
Start Date: The Functional Skill course can be studied at any time during the year, however, this is subject to the number of students.
Progression route?
Learners may wish to further study or gain employment .
Course Costs: The course fee is £350
Are there any additional costs?
There may be additional fees to cover the cost of textbooks needed for the course.
About the course:
IAB is a UK recognised qualification. The Level 1 Award in Bookkeeping is designed for those who have little or no experience of finance, and those who may be looking for a change in career. Candidates will learn the basics of Business routines and this will enable them to progress onto Level 2 with confidence.
Course Content:
Introduction to bookkeeping:
Keep double entry records and prepare a trial balance
Prepare reconciliations:
What are the entry requirements?
No formal qualifications, however, learners are advised to have basic Math and English skills.
Assessment Method:
Online Knowledge Test – these tests are a series of independent short answer questions made up of multiple choice, gap fill, and true or false type questions.
Online Assignments – these are taken in class or at home and are short case study type questions with several tasks for each case study.
Qualification: Certificate in Book Keeping Level 1
Exam Board: International Association of Book-keepers (IAB)
Course Mode: Part Time
Available Session: Day/evening
Duration: 8 weeks
Start Date: Every 2 months
Progression route?
Successful candidates can progress to Level 2 or can gain employment.
What are the training costs?
£300
Are there any additional costs?
Please note that the tuition fee does not include the IAB registration fee. Please check with the awarding body for up- to-date fee information or ask a member of our admission team.
About the course:
The IAB Level 2 Award in Manual Bookkeeping is aimed at individuals who are already working in a Finance office and who want to capitalise on their experience and gain a qualification. Candidates will gain an in-depth knowledge of Business routines and how all types of cash and credit transactions are recorded in manual accounts. You will also learn how to complete a basic VAT return.
Course Content:
Principles of bookkeeping and VAT
Financial services and payment methods use the journal
Record transactions in a sub-divided bookkeeping system
What are the entry requirements?
Learner will need to have basic Accounting knowledge.
Assessment Method:
Online Knowledge Test – These tests are a series of independent short answer questions made up of multiple choice, gap fill, and true or false type questions.
Online Assignments – These are assessed via IAB Online and are taken under examination conditions
Qualification: Certificate in Book Keeping Level 2
Exam Board: International Association of Book keepers(IAB)
Course Mode: Part Time
Duration: 8 weeks
Available Session: Day/evening
Start Date: Every 2 months
Progression route?
Successful candidates can progress onto Level 3 or gain employment.
Course Costs: £340
Are there any additional costs?
Please note that the tuition fee does not include the IAB Registration fee. Please check with the awarding body for up-to-date fee information or contact a member of our admission team.
About the course:
The IAB Level 3 Certificate in Manual Bookkeeping is designed to equip students with the knowledge and skills needed to carry out a range of day-to- day bookkeeping routines and accounting activities using a manual bookkeeping system. These bookkeeping and accounting activities include preparing financial statements for a Sole Trader or Partnership from incomplete records.
Course Structure:
The qualification is made up of:
Course Content:
Principles of accounting
Make accounting adjustments
Prepare financial statements from double entry records for sole traders and partnerships
Prepare financial statements from incomplete records for sole traders and not for profit organisations
What are the entry requirements?
Completion of the IAB Level 2 Certificate in Bookkeeping or the IAB Level 2 Award in Manual Bookkeeping
Assessment Method:
Online Knowledge Test – Tests are a series of independent short answer questions made up of multiple choice, gap fill, and true or false type questions.
Online Assignments – These are assessed via IAB Online and are also open book.
Qualification: Certificate in Book Keeping Level 3
Exam Board: international Association of book keeper (IAB)
Course Mode: Part Time
Duration: 12 weeks
Available Session: Day/Evening
Start Date: Every 3 months
Progression route?
Many students progress onto AAT or Employment
What are the training costs?
The cost is £390
Are there any additional costs?
Please note that tuition fee does not include IAB Registration fee. Check with the awarding body for up to date fee or ask member of the admission team
About the course:
The IAB Level 1 award in Computerised Bookkeeping is designed for those who wish to begin their studies of Computerised Bookkeeping and gain level 1 qualification within the regulated qualification framework. The use of basic computerised software Sage 50 will be covered. The qualification has been designed to appeal to individuals within the following groups:
Course Structure:
The qualification is made up of:
Course Content:
Introduction to computerised accounting
Set up a computerised accounting system and process data
What are the entry requirements?
No formal qualifications are required. However, learners are advised to have basic Mathematics and English skills.
Assessment Method:
Online Knowledge Test (tests are a series of independent short answer questions made up of multiple choice, gap fill, and true or false type questions.)
Online Assignments (These are taken in class or at home and are short case study type questions with several tasks for each case study)
Qualification: Computerised Book Keeping level 1
Exam Board: international Association of book keeper (IAB)
Course Mode: Part Time
Duration: 8 weeks
Available Session: Day/Evening
Start Date: Every 2 months
Progression route?
Successful candidates can progress onto level 2 or gain employment
What are the training costs?
The cost is £300
Are there any additional costs?
Please note that the tuition fee does not include the IAB registration fee. Please check with the awarding body for up- to-date fee information or ask a member of our admission team.
About the course:
The IAB Level 2 award in Computerised Book Keeping is suitable for those who wish to further their studies of Computerised Bookkeeping and gain a qualification in Level 2. It could also be used by those candidates who have some practical knowledge and skills and wish to gain an accredited qualification in the subject.
Course Structure:
The qualification is made up of:
Course Content:
Principles of computerised accounting and VAT
Use a computerised accounting system
What are the entry requirements?
Learners will need to have a Level 1 qualification.
Assessment Method:
Online Knowledge Test – These tests are a series of independent short answer questions made up of multiple choice, gap fill, and true or false type questions.
Paper Examination – These are assessed under examination conditions.
Qualification: Computerised Book Keeping level 2
Exam Board: International Association of Book keepers (IAB)
Course Mode: Part Time
Duration: 8 weeks
Available Session: Day/evening
Start Date: Every 2 months
Progression route?
Successful candidates can progress onto level 3 or gain employment.
Course Costs: £380
Are there any additional costs?
Please note that the tuition fee does not include the IAB Registration fee. Please check with the awarding body for up-to-date fee information or contact a member of our admission team.
About the course:
The Level 3 Certificate in Computerised Bookkeeping and Accounting qualification is suitable for learners who already have a good working knowledge of the software, and wish to further their studies of Computerised Bookkeeping within a working business environment. It is also suitable for learners who like to gain a qualification at Level 3 of the regulated qualification framework, either from a point of no previous knowledge, or having already achieved the IAB Level 2 Award in Computerised Bookkeeping.
Course Structure:
The qualification is made up of:
Course Content:
Principles of advanced computerised accounting
Use a computerised accounting package
What are the entry requirements?
Learners will need to have a Level 2 qualification.
Assessment Method:
Paper Examination – these are assessed under examination conditions
Qualification: Computerised Book Keeping Level 3
Exam Board: International Association of Book keeper (IAB)
Course Mode: Part Time
Duration: 10 weeks
Available Session: Day/evening
Start Date: Every 2 months
Progression route?
Successful candidates can gain employment.
Course Costs: £400
Are there any additional costs?
Please note that the tuition fee does not include the IAB registration fee. Please check with the awarding body for up- to-date fee information or ask a member of our admission team.
About the course:
The IAB Level 1 Certificate in Payroll is specially designed for those who want to gain an understanding of basic payroll procedures as well as those who wish to become professional payroll processors.
The Level 1 qualification is mainly designed for the following candidates:
Course Content:
To achieve this qualification the following mandatory units consisting of 13 credits must be achieved:
What are the entry requirements?
No formal qualifications, However learners are advised to have basic math and English skills.
Exam Board: international Association of book keeper (IAB)
Assessment Method: Knowledge text, Assignment and Examination
Qualification: Certificate in Manual Payroll Level 1
Course Mode: Part time.
Duration: 8 weeks
Start Date: Every 2 months
Progression route?
Successful candidates can progress onto level 2
What are the training costs?
The course fee is £340.00
Are there any additional costs?
Please note that the tuition fee does not include the IAB registration fee. Please check with the awarding body for up- to-date fee information or ask a member of our admission team.
About the course:
The Level 2 Certificate in Payroll qualification is specifically aimed at learners who wish to further their studies of Payroll and gain a qualification at Level 2 of the regulated qualification framework, either from a point of no previous knowledge, or having already achieved the Level 1 Award in Payroll.
The qualification will appeal to those learners who already have some practical knowledge and skills and wish to gain an accredited qualification in the subject of Payroll.
Course Content:
To achieve this qualification the following mandatory units consisting of 26 credits must be achieved:
What are the entry requirements?
Level 1 payroll
Assessment Method:
Online Knowledge Test – Tests are a series of independent short answer questions made up of multiple choice, gap fill, and true or false type questions.
Online Assignments – These are taken in class or at home and are short case study type questions with several tasks for each case study.
Paper Examination – Paper Examinations these are assessed under examination conditions.
Qualification: Certificate in Manual Payroll Level 2
Exam Board: international Association of book keeper (IAB)
Course Mode: Part Time
Duration: 10 weeks
Available Session: Day/Evening
Start Date: Every 3 months
Progression route?
Successful candidates can apply for employment.
What are the training costs?
The cost is £440
Are there any additional costs?
Please note that the tuition fee does not include the IAB registration fee. Please check with the awarding body for up- to-date fee information or ask a member of our admission team.
About the course:
This course is designed to suit Business and individual needs in order to make the learning experience relevant and fit for purpose. It is designed to ensure that all employees are aware of their own safety, the safety of customers, contractors and the public.
Course Content:
What are the entry requirements?
No formal entry requirement but learners are expected to have basic Literacy and Numeracy skills.
Assessment Method: Practical
Qualification: College Certificate
Course Mode: One day
Available Session / Period: Day
Duration: 3 hours
Start Date: Every week (subject to availability)
Progression route?
Learners may wish to further study or gain employment.
Course Costs: £350
Are there any additional costs?
There may be additional fees to cover the cost of textbooks needed for the course.
About the course:
This course is designed for anyone who wishes to gain moving and handling skills as well as those who are involved in manual handling in their workplace. This course will prepare and give students the confidence and skills needed in order to move residents safely in the workplace.
Course Content:
What are the entry requirements?
No formal entry requirement but learners are expected to have basic Literacy and Numeracy skills.
Assessment Method: Practical
Qualification: College Certificate
Course Mode: One day
Available Session / Period: Day
Duration: 4 hours
Start Date: Every week (subject to availability).
Progression route?
Learners may wish to further study or gain employment.
Course Costs: £350
Are there any additional costs?
There may be additional fees to cover the cost of textbooks needed for the course.
About the course:
This course is designed to equip healthcare professionals with the relevant skills and knowledge about the concept of abuse and the legislative framework that underpins safeguarding children and adults as well as the steps to perform if you have a concern about an individual.
Course Content:
What are the entry requirements?
No formal entry requirement but learners are expected to have basic Literacy and Numeracy skills.
Assessment Method: Practical
Qualification: College Certificate
Course Mode: One Day
Available Session / Period: Day
Duration: 3 hours
Start Date: Every week (subject to availability).
Progression route?
Learners may wish to further study or gain employment.
Course Costs: £350
Are there any additional costs?
There may be additional fees to cover the cost of textbooks needed for the course.
About the course:
This IT course is suitable for those looking to gain basic understanding of computers and how they are used safely and productively. This course is aimed for beginners as it will equip learners with the skills and knowledge to carry out basic IT work. We run flexible tuition to suit the needs of our learners.
Course Structure:
This course consist of the following
Course Content:
IT User Fundamentals will cover the following:
Using the Internet and Email will cover the following:
IT Security for Users will cover the following:
What are the entry requirements?
No formal qualifications, However learners are advised to have basic math and English skills.
Assessment Method:
Case Study – There will be a scenario which will be worked through on a computer using different computer software.
Qualification: College Certificate
Course Mode: Part Time
Duration: 5 weeks
Start Date: Every 2 months (Subject to availability)
Progression route?
Learners may wish to further study or gain employment
What are the training costs?
The cost is £300
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
This IT course is suitable for those looking to build on the knowledge gained in level 1. Learners will be taught the core software applications required in the workplace. The course is made up of four modules which are: word processing software, spreadsheet software, presentation software and improving productivity using IT.
Course Structure:
This course consist of the following
Course Content:
Word Processing will cover how to:
Spread sheets will cover how to:
Presentations will cover how to:
What are the entry requirements?
Level 1 ITQ or equivalent
Assessment Method:
Case Study (There will be a scenario which will be worked through on a computer using different computer software)
Qualification: College Certificate
Course Mode: Part Time
Duration: 8 weeks
Start Date: Every 2 months (Subject to availability)
Progression route?
Learners may wish to further study or gain employment
What are the training costs?
The cost is £350
Are there any additional costs?
There may be additional fees to cover for the cost of textbooks needed for the course.
About the course:
This qualification is designed to equip learners with the knowledge, understanding and skills required to work in a senior role with adults in an adult care setting. The qualification prepares learners to manage complex situations found in Adult Care, and to give advice and guidance to customers and service users of different care services, and is recognised by employers as conferring occupational competence at this level.
Course Structure:
Learners must achieve at least 70 credits to gain this qualification. These are made of 36 credits from the mandatory and a maximum of 34 credits from the optional units.
Course Content
The 12 mandatory units consist of:
The optional units in group A and B you study will be specific to the area you work within and reflect your responsibilities, offering you the opportunity to tailor the qualification to you job role.
Awarding Board: Innovate
Entry RequirementLevel 3 diploma or equivalent. Also, students wishing to join the course will have to be working or volunteering in a care environment.
Assessment Method: Portfolio of Evidence. This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by awarding body.
Qualification: Level 4 Diploma in Adult Care
Course Mode: Part time/ full time
Progression: Learners who achieve this qualification could progress into Level 5 Diploma in Leadership and Management for Adult Care.
Job Opportunities in more senior role such as supervisory role directly supporting the manager e.g. Deputy/Assistant Manager or Team Leader position.
Start Dates: Every September /April. For those studying Adult care through the apprenticeship route, there is no set time. Student can start the course at any time.
Course Fees: The course fee is £2,880.00. However, some students may be eligible for the loan facility which may be used to pay for the course. For more information about the loan, feel free to contact us. This fee does not apply to apprenticeship students
Are there any additional costs? You may incur some costs for example textbooks required for the course.
About the course:
As a customer service practitioner, it is your duty to ensure that a high standard of service is being provided to your customers in all settings. This may involve having to provide your customers with advice, answering their questions, managing their expectations, offering advice and ensuring that they have a pleasant experience.
Course Structure:
The duration of this programme is 12 months, and students are expected to attend all the monthly training sessions with their assigned tutor at Croydonsam Training. Alongside the 12 months programme, your assigned tutor will support you to complete and achieve your level 2 diploma + Functional skills Maths and English level 1.
As part of the programme, reviews will be held every 8-12 weeks with your assigned tutor. These reviews are important as they will support you to gather the relevant evidence for your portfolio which will include direct observations.
Your employer will be informed of your progress on a regular basis including your readiness to undertake the end point assessment.
Course Content:
Skills :
Knowledge :
Behaviors :
What are the entry requirements?
Math and English GCSEs C/4 or above or Functional skills level 1
Apprentices without English or Math’s at Level 1 must achieve this prior to taking the end point assessment.
If you are interested in this apprenticeship you can apply on our website by clicking here via the Apprenticeship Vacancies page.
Assessment Method:
Portfolio of evidence and EPA
Qualification: Level 2 diploma in Customer Service Practitioner
Course Mode: Full time
Progression route?
Upon completion of this programme, learner can progress to a higher level
About the course
Your role as a Customer Service Specialist is to acts as a referral point for dealing with more complex or technical customer requests, complaints, and queries. As an expert You are often an escalation point for complicated or ongoing customer problems
Course Structure:
The duration of this programme is 18 months, and students are expected to attend all the monthly training sessions with their assigned tutor at Croydonsam Training. Alongside the 18 months programme, your assigned tutor will support you to complete and achieve your level 2 diploma + Functional skills Maths and English level 1.
As part of the programme, reviews will be held every 8-12 weeks with your assigned tutor. These reviews are important as they will support you to gather the relevant evidence for your portfolio which will include direct observations.
Your employer will be informed of your progress on a regular basis including your readiness to undertake the end point assessment.
Course Content:
Skills :
Knowledge :
Behaviors :
What are the entry requirements?
Math and English GCSEs C/4 or above or Functional skills level 2
Apprentices without English or Math’s at Level 2 must achieve this prior to taking the end point assessment.
If you are interested in this apprenticeship you can apply on our website by clicking here via the Apprenticeship Vacancies page.
Assessment Method:
Portfolio of evidence and EPA
Qualification: Level 3 diploma in Customer Service Specialist
Course Mode: Full time
Progression route?
On completion of this apprenticeship, you will become eligible to join the Institute of Customer Service as an Individual member at Professional level. However, if you decide to pursue a customer service career path, you may be eligible for further professional membership including management.
About the course
This course is designed for those who work within a human resources/recruitment role in their current organisation. As a recruiter, you play an integral role in attracting, identifying, and shortlisting the perfect candidates for your organisation. The programme will equip you with the skills and knowledge needed to achieve this.
Course Structure:
The duration of this programme is 12 months, and students are expected to attend all the monthly training sessions with their assigned tutor at Croydonsam Training. Alongside the 12 months programme, your assigned tutor will support you to complete and achieve your level 3 diploma + Functional skills Maths and English level 1.
As part of the programme, reviews will be held every 8-12 weeks with your assigned tutor. These reviews are important as they will support you to gather the relevant evidence for your portfolio which will include direct observations.
Your employer will be informed of your progress on a regular basis including your readiness to undertake the end point assessment.
Course Content:
This course covers many topics including:
What are the entry requirements?
Math and English GCSEs C/4 or above or Functional skills level 1
Apprentices without English or Math’s at Level 1 must achieve this prior to taking the end point assessment.
If you are interested in this apprenticeship you can apply on our website by clicking here via the Apprenticeship Vacancies page.
Assessment Method:
Portfolio of evidence and EPA
Qualification: Level 2 diploma in Recruitment and resources
Course Mode: Full time
Progression route?
On completion of the programme, you can progress to level 3 apprenticeships.
About the course
This course is designed to equip you with skills needed to work with clients, understand their needs and in turn provide them with the best quality candidates for their roles.
The course will help you develop the skills needed to be an effective recruitment consultant. The skills you will develop include but are not limited to negotiation; sales and interpersonal skills.
Course Structure:
The duration of this programme is 18 months, and students are expected to attend all the monthly training sessions with their assigned tutor at Croydonsam Training. Alongside the 18 months programme, your assigned tutor will support you to complete and achieve your level 3 diploma + Functional skills Maths and English level 1.
As part of the programme, reviews will be held every 8-12 weeks with your assigned tutor. These reviews are important as they will support you to gather the relevant evidence for your portfolio which will include direct observations.
Your employer will be informed of your progress on a regular basis including your readiness to undertake the end point assessment.
Course Content:
This course covers many topics including:
What are the entry requirements?
Math and English GCSEs C/4 or above or Functional skills level 2
Apprentices without English or Math’s at Level 2 must achieve this prior to taking the end point assessment.
If you are interested in this apprenticeship you can apply on our website by clicking here via the Apprenticeship Vacancies page.
Assessment Method:
Portfolio of evidence and EPA
Qualification: Level 3 diploma in Recruitment Consultant Apprenticeship
Course Mode: Full time
Progression route?
On completion of the programme, you can progress to level higher apprenticeships.
About the course
This apprenticeship is suited to first line management roles providing direction, instructions and guidance to ensure the achievement of goals set.
Key responsibilities are likely to include supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems and building relationships internally and externally.
Course Structure
The duration of this programme is 12 months to complete. and students are expected to attend all the monthly training sessions with their assigned tutor at Croydonsam Training. During their training, apprentices will develop the knowledge, skills and behaviours expected from a competent Team Leader Apprentice. Alongside the 12 months programme, your assigned tutor will support you to complete and achieve your Team Leader Apprenticeship – Level 3 + Functional skills Maths and English level 2
Course Content:
Knowledge and skills required in the following areas; Organisational Performance: Operational Management Project Management
Personal Effectiveness: Awareness of self-Management of Self *Decision making
Interpersonal Excellence:
Behaviours required in the following areas;
Entry Requirements
Math and English GCSEs C/4 or above or Functional skills level 2
Apprentices without English or Math’s at Level 2 must achieve this prior to taking the end point assessment.
Assessment Method:
Portfolio of evidence and EPA
Qualification: Level 3 Team Leading and supervisor
Course Mode: Full time
Progression route?
On completion of this programme, you can progress to Level 5 Departmental Manager or Chartered Management Degree Apprenticeship.
